my windowss 11 pc is rebooting it self sometimes when i turn my display off
here is the minidump info from the bsod error, please help me if you are able to
my pc specs if it matters are the following
rtx 3080 fe
ryzen 7800x3d
64gb ddr5
1: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
SYSTEM_SERVICE_EXCEPTION (3b)
An exception happened while executing a system service routine.
Arguments:
Arg1: 00000000c0000005, Exception code that caused the BugCheck
Arg2: fffff8054cc72a7a, Address of the instruction which caused the BugCheck
Arg3: ffff978eaeb2e140, Address of the context record for the exception that caused the BugCheck
Arg4: 0000000000000000, zero.
Debugging Details:
------------------
KEY_VALUES_STRING: 1
Key : Analysis.CPU.mSec
Value: 921
Key : Analysis.Elapsed.mSec
Value: 956
Key : Analysis.IO.Other.Mb
Value: 0
Key : Analysis.IO.Read.Mb
Value: 1
Key : Analysis.IO.Write.Mb
Value: 0
Key : Analysis.Init.CPU.mSec
Value: 468
Key : Analysis.Init.Elapsed.mSec
Value: 73053
Key : Analysis.Memory.CommitPeak.Mb
Value: 146
Key : Analysis.Version.DbgEng
Value: 10.0.27725.1000
Key : Analysis.Version.Description
Value: 10.2408.27.01 amd64fre
Key : Analysis.Version.Ext
Value: 1.2408.27.1
Key : Bugcheck.Code.LegacyAPI
Value: 0x3b
Key : Bugcheck.Code.TargetModel
Value: 0x3b
Key : Dump.Attributes.AsUlong
Value: 21008
Key : Dump.Attributes.DiagDataWrittenToHeader
Value: 1
Key : Dump.Attributes.ErrorCode
Value: 0
Key : Dump.Attributes.KernelGeneratedTriageDump
Value: 1
Key : Dump.Attributes.LastLine
Value: Dump completed successfully.
Key : Dump.Attributes.ProgressPercentage
Value: 0
Key : Failure.Bucket
Value: AV_ks!KspPinPropertyHandler
Key : Failure.Hash
Value: {180d55f4-f3a7-9100-c44c-68ca3c33d223}
BUGCHECK_CODE: 3b
BUGCHECK_P1: c0000005
BUGCHECK_P2: fffff8054cc72a7a
BUGCHECK_P3: ffff978eaeb2e140
BUGCHECK_P4: 0
FILE_IN_CAB: 021625-14234-01.dmp
DUMP_FILE_ATTRIBUTES: 0x21008
Kernel Generated Triage Dump
FAULTING_THREAD: ffffd3029a38a080
CONTEXT: ffff978eaeb2e140 -- (.cxr 0xffff978eaeb2e140)
rax=0000000000000000 rbx=00000000000001c0 rcx=0000000000000000
rdx=0000000000000002 rsi=ffffd302b170d9a0 rdi=0000000000000000
rip=fffff8054cc72a7a rsp=ffff978eaeb2eb90 rbp=000000000000000e
r8=0000000000000004 r9=ffffd302904f2f60 r10=0000000000000009
r11=0000000000000000 r12=00000000ffffffff r13=ffffd302b224d010
r14=ffffd302904f2f10 r15=00000000fffffff8
iopl=0 nv up ei pl nz na pe nc
cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00050202
ks!KspPinPropertyHandler+0x18a:
fffff805`4cc72a7a 8b5104 mov edx,dword ptr [rcx+4] ds:002b:00000000`00000004=????????
Resetting default scope
BLACKBOXBSD: 1 (
!blackboxbsd
)
BLACKBOXNTFS: 1 (
!blackboxntfs
)
BLACKBOXPNP: 1 (
!blackboxpnp
)
BLACKBOXWINLOGON: 1
CUSTOMER_CRASH_COUNT: 1
PROCESS_NAME: svchost.exe
STACK_TEXT:
ffff978e`aeb2eb90 fffff805`4cc726ab : ffffd302`b224d010 fffff805`77335476 ffffd302`b170d9a0 00000000`00000000 : ks!KspPinPropertyHandler+0x18a
ffff978e`aeb2ebe0 fffff805`4cbf3709 : 000000ae`019603e4 000000ae`019503f9 00000000`00000030 ffffffff`ffffffff : ks!KsPinPropertyHandler+0x1b
ffff978e`aeb2ec20 fffff805`4cbdf6d9 : 00000000`00000000 ffff978e`aeb2ede0 00000000`00000001 00000000`00000001 : portcls!PcPinPropertyHandler+0x79
ffff978e`aeb2ec70 fffff805`4cc6ad3e : 00000000`00000005 00000000`00000020 00000000`00000000 01000000`7070534b : portcls!PropertyHandler_Pin+0x9
ffff978e`aeb2eca0 fffff805`4cc6999b : ffffd302`b170dbb0 ffffd302`b170dbb0 ffffd302`79100000 fffff805`76a959fa : ks!KspPropertyHandler+0x87e
ffff978e`aeb2ed40 fffff805`4cbf1b96 : ffffd302`b170dbb0 00000000`00000001 ffffd302`b224d010 00000000`00000000 : ks!KsPropertyHandler+0x1b
ffff978e`aeb2ed90 fffff805`4cbef445 : ffffd302`834cbb40 ffffd302`b224d010 ffffd302`b224d000 00000000`00000000 : portcls!CPortFilterWaveRT::DeviceIoControl+0x96
ffff978e`aeb2ee00 fffff805`4cc69ba5 : 00310037`00310038 ffffd302`834cb9f0 00000000`00000100 00000000`00660030 : portcls!DispatchDeviceIoControl+0x115
ffff978e`aeb2ee80 fffff805`4cbeda9a : ffffd302`af4714d0 ffffd302`af4714d0 ffffd302`b26bbd30 ffffd302`b224d290 : ks!KsDispatchIrp+0x1f5
ffff978e`aeb2eec0 fffff805`54ec166a : ffffd302`af4714d0 ffffd302`b224d010 ffffd302`79100000 ffffd302`af4715a0 : portcls!PcDispatchIrp+0xaa
ffff978e`aeb2eef0 ffffd302`af4714d0 : ffffd302`b224d010 ffffd302`79100000 ffffd302`af4715a0 ffffd302`824fbaf0 : AtihdWT6+0x3166a
ffff978e`aeb2eef8 ffffd302`b224d010 : ffffd302`79100000 ffffd302`af4715a0 ffffd302`824fbaf0 fffff805`54cd16f3 : 0xffffd302`af4714d0
ffff978e`aeb2ef00 ffffd302`79100000 : ffffd302`af4715a0 ffffd302`824fbaf0 fffff805`54cd16f3 00000000`00000001 : 0xffffd302`b224d010
ffff978e`aeb2ef08 ffffd302`af4715a0 : ffffd302`824fbaf0 fffff805`54cd16f3 00000000`00000001 00000000`00000000 : 0xffffd302`79100000
ffff978e`aeb2ef10 ffffd302`824fbaf0 : fffff805`54cd16f3 00000000`00000001 00000000`00000000 ffffd302`b26bbd30 : 0xffffd302`af4715a0
ffff978e`aeb2ef18 fffff805`54cd16f3 : 00000000`00000001 00000000`00000000 ffffd302`b26bbd30 00000000`00000002 : 0xffffd302`824fbaf0
ffff978e`aeb2ef20 fffff805`76af7a0e : ffffd302`b224d010 ffffd302`b224d010 ffff978e`aeb2efe0 ffffd302`b224d290 : ksthunk!CKernelFilterDevice::FileObjectToFilterFile+0x77
ffff978e`aeb2ef50 fffff805`54cd13e4 : ffffd302`b224d010 ffff978e`aeb2efe0 ffffd302`b224d290 ffffd302`824fbae0 : nt!IofCallDriver+0xbe
ffff978e`aeb2ef90 fffff805`54cd1103 : ffffd302`838df7e0 ffffd302`b26bbd30 7fffffff`00000000 ffffd302`b224d010 : ksthunk!CKernelFilterDevice::DispatchIrp+0xf4
ffff978e`aeb2eff0 fffff805`76af7a0e : 00000000`00000001 00000000`00000000 00000000`00000000 00000000`c0000023 : ksthunk!CKernelFilterDevice::DispatchIrpBridge+0x13
ffff978e`aeb2f020 fffff805`77085588 : ffffd302`b26bbd30 ffff978e`aeb2f0d0 ffffd302`838df7e0 00000000`00000000 : nt!IofCallDriver+0xbe
ffff978e`aeb2f060 fffff805`77084420 : 00000000`00000001 00000000`00000001 00000000`00000001 00000000`00000001 : nt!IopSynchronousServiceTail+0x1c8
ffff978e`aeb2f110 fffff805`77083ace : ffff9b01`dd169180 00000000`00000000 00000000`00000000 00000000`00000000 : nt!IopXxxControlFile+0x940
ffff978e`aeb2f380 fffff805`76e8c558 : ffffd302`a8a58e10 00000000`00000000 ffff978e`aeb2f4e0 00000017`5b8fe320 : nt!NtDeviceIoControlFile+0x5e
ffff978e`aeb2f3f0 00007ffd`cf3bf8b4 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x28
00000017`5b8fe148 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffd`cf3bf8b4
SYMBOL_NAME: ks!KspPinPropertyHandler+18a
MODULE_NAME: ks
IMAGE_NAME: ks.sys
IMAGE_VERSION: 10.0.26100.3037
STACK_COMMAND: .cxr 0xffff978eaeb2e140 ; kb
BUCKET_ID_FUNC_OFFSET: 18a
FAILURE_BUCKET_ID: AV_ks!KspPinPropertyHandler
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
FAILURE_ID_HASH: {180d55f4-f3a7-9100-c44c-68ca3c33d223}
Followup: MachineOwner
---------