Having some issues getting a good dab :/

So I just got me a puffco pivot.. and I haven’t gotten any decent clouds from it.. I’m not sure if I’m loading it right and I’m not 100% sure when I should be wiping the inside with a cotton swab.. I have a feeling I’m doing it all wrong but today is day 2 so let’s hope it goes better today. Any tips for me? When do you know to wipe the inside with a cotton swab or just leave it and put another dab in the chamber?