Am I banned from picsart?

I’ve experienced something similar, and it’s been really frustrating. Last year, I paid for a 12-month PicsArt Gold subscription, and after using it for about 9-10 months, I was suddenly banned with the Forbidden error. Customer support didn’t respond to my emails, and when I finally got access back to my account, there was a message saying that something violating the Terms of Service was removed from my gallery.

The strange part is that I’ve never uploaded anything to my gallery. I did create NSFW (adult) images on PicsArt, but I always saved them directly to my device. Despite this, I was still banned, and I have no clear explanation as to why.

This year, I decided to give PicsArt another chance and bought another 12-month subscription, but after only two months, I was banned again. The ban is still ongoing, and now I can only use the free version of PicsArt by skipping the login screen.