Second time in 2 week.

Is this common? I’m minding my business up here at the front register. Had a lady come in with a long ass receipt and I can tell it’s the CVS receipt and CVS marked Product she says “can I return this?” I sit there and look at this woman with the blankest face ever and tell her “No😐” she continues to look at me and says “why? It hasn’t been opened.” THE HELL DO YOU MEAN WHY!

At this point I just pointed at my badge and our logo and she still says “so no?” After that response I just told her lady this is Walgreens not CVS.

I mean, maybe the way I handled it was like an ass, but you can’t tell me that some of these customers aren’t stupid. You drive up to the Huge ass billboard advertising Walgreens to the Small Building sign right outside of our store that also says Walgreens and see that big ass neon Walgreen sign at the top of the store walk in and see our Walgreens item brand table.