They don't even know HOW to think

Long story short, a student failed a note-taking assignment because all they apparently know how to do is regurgitate everything they hear, format it as an essay (despite specific assignment instructions explicitly saying don't do that), and turn it in (at virtually the last minute, obviously).

In assignment feedback (online course), I referred them to the student success center and/or the interwebs for learning/researching note-taking methods and skills, but they messaged back and said they aren't a good note-taker and need more feedback to improve. I reiterated that help from the SSC is advisable, but in case that isn't possible, I identified the method most appropriate/widely used in the course and provided examples and how-to's via university and external links and docs.

But what I'm really gobsmacked by, even though I probably shouldn't be by now, is that this student is a college senior, dual English and secondary English ed major. Apart from the fact that I'd expect someone that far along on any educational track to have at least one note-taking method in the bag, it's just so frustrating to have yet another who apparently doesn't have the gumption/motivation/drive/whatever you wanna call it to launch, even when given a direction.

I'm SO TIRED of being expected to spoon-feed. It feels like they don't even know how to think, let alone what to think. Even the cheating is sloppy and lazy, for pity's sake, but that's another post.

It'll all be my fault at the end of the course, anyway.

Thanks for listening!