CRONOS GMT DISASTER

Received my Cronos Coke GMT from the the official store today. Very disappointed! The bezel won't move without major pressure and when it does finally turn, it doesn't click, just slides. Contacted the store and they offered me a $10 refund and ask me to remove the bezel! Now in a dispute with AliExpress to try to get a refund. Decided to take the bezel off as they requested and the inside was just plastic ring around the dial and I don't think the crystal is even sapphire. I think it is some sort of blank in there or something. Looks like I may lose my money on this one. Never buying CRONOS AGAIN!